Privacy Policy | Riqtara Software Technologies

1. Introduction

Riqtara Software Technologies ("Riqtara," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at riqtara.tech or engage with our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and company name when you submit our contact form or communicate with us directly.
Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our site, collected automatically through cookies and analytics tools.
Communications: Records of correspondence when you contact us via email or the contact form on our website.

3. How We Use Your Information

To respond to your enquiries and provide our services.
To improve and maintain our website and user experience.
To send project-related communications and updates.
To analyse website traffic and usage patterns.
To comply with legal obligations and enforce our terms.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data with:

Service Providers: Third-party tools such as analytics platforms (e.g., Google Analytics), hosting providers, and email services that help us operate our website.
Legal Requirements: When required by law or to protect our rights, safety, or property.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

7. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your personal data.
Withdraw consent for data processing at any time.
Lodge a complaint with a data protection authority.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.

9. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at business@riqtara.tech.